mEDICAL vIRTUAL sUPPORT
Give your patients your full attentions. We'll handle the paperwork.
GEMVA pairs your practice with a dedicated Medical Virtual
Assistant who handles scheduling, insurance verification,
prior authorizations, and patient follow-ups so you can
spend more time with patients and less time on admin.
Trusted by growing practices
No long-term contracts
Dedicated VA
What a GEMVA Medical VA takes off your plate
Patient scheduling & reminder
✓
Insurance verification
✓
Prior authorizations
✓
Referral coordination
✓
Records & documentation support
✓
THE PROBLEM
Administrative work is quietly eating your day
Most practices don't lose time in the exam room they lose it in the in-between: the
calls, the forms, the follow-ups nobody has time for.
Scheduling chaos
Missed calls, double-bookings,
and no-shows that a
dedicated scheduler would
catch.
Insurance delays
Unverified coverage and slow
prior authorizations that push
back patient care.
Paperwork backlog
Records requests,
documentation, and referrals
piling up after hours.
No time to grow
Every hour on admin is an hour
not spent on patients — or on
your own life.
Physicians spend nearly two hours on administrative work for every one hour spent with patients.
A dedicated Medical Virtual Assistant is built to close that gap
WHAT WE DO
Support built specifically for medical practices
Not a generic assistant a Medical VA trained in the day-to-day of running a practice.
Patient Scheduling & Follow-Ups
Appointment booking, reminders, rescheduling, and post-visit follow-up calls
handled consistently, every day.
Referral Coordination
Inbound and outbound referrals managed and confirmed so nothing falls through the cracks.
Insurance Verification
Eligibility checks and benefit confirmation completed before the patient walks in, not after.
Records & Documentation
Records requests, filing, and administrative documentation kept current and organized.
Prior Authorizations
Authorization requests submitted and tracked so treatment isn't delayed waiting
on paperwork.
Front Desk Overflow Support
Extra hands during high call volume so your in-office team isn 't stretched thin.
1
Free Practice Audit
A 15-minute call to understand where your time is going and where a Medical VA fits.
How it works
A straightforward path from first call to a fully supported front office.
2
Matched With a Medical
VA
We pair you with a VA
experienced in healthcare
admin not a general-
purpose assistant.
THE PROCESS
3
Onboarding & Training
Your VA is trained on your
systems, workflows, and
preferences before taking on
live work.
4
Ongoing Support
A dedicated point of contact
and regular check-ins to keep
things running smoothly.
24/7
Global Coverage
20+
Trusted Partnerships
2+
Years of Service
100%
Dedicated, Not Shared, VAs